Frequently Asked Questions
Ordering Questions
The individual estimated lead time for each product is listed on its respective product page. Please note that our build time estimates do not include delivery.
Nature's Best partners with high-quality Amish workshops. All ordered items are customized according to your preferences and must pass rigorous quality checks. Quality takes time, and we aim to meet the posted estimated build times.
Yes! Monitors may display colors differently. We recommend seeing your nearest dealer to view wood/stain samples.
The photos on our website are actual items built in particular wood and stain colors. Our photos do not change.
Your order is sent for production immediately after purchase. While changes might be possible if the building process has not started, they could lead to errors. Change fees may apply. No changes are accepted once building begins.
Product Questions
This one is a biggie. When purchasing and caring for solid wood furniture, or other real wood pieces in your home (like cabinetry) it is important to understand how humidity affects it. Uncontrolled humidity can have significant negative affects on solid wood furniture. It is important to understand that wood is a natural product and will expand when subject to high humidity (over 50%) and contract when subject to low humidity (under 35%). If the humidity in your space is allowed to reach levels under 35% or over 50%, it can cause solid wood pieces to develop a crack or split. We strongly recommend utilizing a dehumidifier during high humidity periods and a humidifier during low humidity periods. It can be difficult to maintain perfectly consistent humidity, so some expansion and contraction of the wood is expected in solid wood furniture. Depending the season, you may notice a slight gapping along table seams, a small unfinished line around framed panels, and other such affects. These are not defects, but expected natural movement in the wood.
Every product that Nature's Best Furniture sells includes the manufacturer's warranty.